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Guest Services at Snowball Chalet

Be a part of the Snowball Chalet team that ensures guests have the winter holiday of their dreams!

Ideally, you are a ‘people person’ who has initiative, a positive attitude and really likes a bed to be made with fastidiousness and flair.
This is a role with variety so is best suited to people with confidence and flexibility who don’t mind getting their hands dirty/snowy. You’ll share tasks with a small team who’ll be doing everything from greeting guests, to vacuuming, serving snacks, making beds, flower arranging, getting the fire going, paying invoices, checking in guests, changing light bulbs, cleaning the ensuites and escorting guests around the village. You may need to teach kids how to play our retro gaming machine or lead guests in a chorus of karaoke. You will totally be required to participate in our Friday Night Snowball Fight.

Skills & Experience

We have a long list of dream attributes for our staff but realise we are looking for actual humans so let us know which of these super powers you have:
We’d love a team with diverse skills so please don’t assume you don’t meet the brief!
Be yourself - let us know why you’d love to join the Snowball Chalet crew. Be honest about your skills, experience and shortcomings. We’ll be sharing our vast experience of chalet, travel and hospitality management so let us know what you’d like to learn!

Work Conditions

We are passionate about what we do and truly value our people. We believe our staff are our business. You will work around 40 hours a week and we will make sure you will have PLENTY of time to head up the mountain most days, make great friends and have the experience of a lifetime!

If you are not a Japanese national, you must be eligible and willing to get a Working Holiday Visa for Japan. Please see details here: Working Holiday Visa. You will also need relevant travel insurance (we can advise which policies adequately cover snow activities. This is a must!).

The Team

The team for the 2018-2019 season will include:

Dates & Times

Ski resort work is obviously snow and customer dependent. All Guest Services and Shaggy Yak staff must commit to working from 15 Dec 2017 until 31 March 2018. Working days/times during the final 4 weeks (5-31 March) are open for negotiation if the workload has reduced. We’ll speak with staff regarding their shift preferences – we’re hoping to create an atmosphere where everybody is happy and living the dream...

How to apply

Email a cover letter addressing the skills and experience section above and a resume to join the Snowball Chalet team in Japan. Send it to dan@snowballchalet.com and we will be in touch.


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